What are your hours?
Typically, office hours are Monday through Thursday, 11:00 a.m. – 7:00 p.m., Friday 10:00 a.m. – 5:00 p.m. We also have evening and Saturday availability. Our office hours are not chiseled in stone, so if there is a better time that works for you, let your therapist know.
What is your attendance or cancellation policy?
To better serve you, we allow 50-minute sessions. If you arrive late, you will be seen for the remaining time but charged the full appointment fee. Cancellation requires 48 hours advanced notice (not including holidays and weekends). If you cancel or do not attend the appointment with less than 48 hours notice, you will be charged a $50 fee. While we are aware that life happens, cancelling an appointment with short notice does not allow us to provide services for other people who may be waiting to meet with us.
How long is each session?
Therapy sessions last 50 minutes.
How do I choose a provider?
All providers at Tabono have advanced training and education. Providers have a generalist training, meaning they have education and experience in treating various issues. Some also have specific areas of expertise, including working with children or adolescents. Regardless who you choose, you will be in good hands.
Please take a moment to review each provider’s biography on the Our Team page.
How do I schedule an appointment?
Please fill out our Contact form and we will get back to you as soon as possible.
What should I do to prepare for my first appointment?
After you schedule your first appointment, Tabono will send you an email with instructions to access our secured Electronic Health Records (EHR) system. You will be able to complete the history form and any other documents online without the fuss of printing them. If you are not able to do so, please arrive 30 minutes before your appointment to allow time to complete the forms in our office. We will also call you with a reminder about the appointment.
After you schedule your appointment, take a breath. One of the most challenging aspects of treatment is simply accepting that you want it.
Psychologist vs. Psychiatrist vs. Counselor
There are many disciplines and licenses trained to treat individuals with emotional and/or behavioral issues.
- A psychiatrist is a medical doctor who typically prescribes medication. Many psychiatrists also provide therapeutic counseling.
- Psychologists help individuals manage their thoughts, mood, and behaviors with various therapeutic interventions such as cognitive behavioral therapy. A psychologist in Ohio completed a doctoral level program and is independently licensed.
- Licensed social workers and licensed counselors are also trained to help address a person’s emotional distress with effective therapeutic techniques. Typically, these individuals are licensed at a master’s level.
Can you prescribe medications?
None of Tabono providers currently prescribes medication, but we are available to consult with your physician should you wish. This service is complimentary, as Tabono recognizes the importance of collaboration to best serve you.
What types of interventions do you emphasize?
There are many fads and trends claiming to help improve people’s mood, relationships with their family, or increase their interest. At Tabono, we emphasize the use of empirically based interventions. This is simply a clinical term for interventions which years of research indicate that they work.
More specifically, we utilize cognitive behavioral (CBT) strategies, another clinical term for a problem-solving approach helping to challenge distorted thoughts (cognitions) to change negative patterns of behavior and feelings.
Dialectical behavior therapy, or DBT for short, is a form of CBT which involves skill building, including mindfulness training, learning how to tolerate distress, interpersonal effectiveness, and regulating your emotions.
As a parent, will I be able to be in the room during my child’s session?
At Tabono, we are aware of the balance between parental concerns and a child’s need for privacy. This can be a delicate issue for some. During the initial consultation, sometimes the parent is present for part of the appointment. This may depend on the reasons for why the child is seeking treatment. Follow up appointments typically involve working independently with the child or adolescent.
We understand that as a parent, you are concerned about your child’s wellbeing. Nonetheless, allowing them the freedom to work only with the therapist establishes a level of trust in the therapeutic process which is essential for developing or restoring one’s sense of wellbeing. In addition, your child will likely feel validated and autonomous, both fundamental feelings necessary for increased confidence and better therapeutic outcomes.
Why would someone need a psychological evaluation?
There are many reasons why a person may seek a psychological evaluation. For example, some parents are concerned about their child’s school performance. Sometimes it is required such as parents involved in an international adoption. The psychologists at Tabono are happy to discuss your specific concerns to determine if a psychological evaluation would be helpful.
What does a psychological evaluation involve?
All psychological evaluations include a discussion about the person’s background, strengths, interests, and struggles. Psychological testing is also administered, but the type of testing depends on the reasons why you are seeking the evaluation.
Does Tabono offer TeleTherapy?
YES, we do! Tabono uses a secure, HIPAA compliant portal easily accessed through its Electronic Health Records System. Once you create an account, you will be emailed or texted a link to begin the session. It is very easy to use.
Are there advantages to using TeleTherapy over in-person sessions?
As clinicians, we believe there is a lot of value in in-person sessions. We learn a lot about each other through our body language, or non-verbal communication. Clinicians are trained not just to hear your words, but to observe changes in your physical presence, including facial expressions, vocal signals, or even subtle indicators of tearfulness. These signals can often be quite telling and give the therapist a clearer picture of your feelings, thoughts, moods, and behaviors. While technology is improving, it does not replace the intimacy of in-person sessions.
With that being said, there are advantages to TeleTherapy. For example, it is easier to access services; You could attend a session during your lunch period, without having to waste time driving back and forth to work. It also allows for continuity in services, particularly for those who travel. It is important to note that if you do travel, you MUST be in Ohio to engage in TeleTherapy with a Tabono clinician.
Should I consider TeleTherapy?
TeleTherapy is not for everyone. In fact, if you are experiencing a significant crisis, it is not recommended. Sometimes, insurance carriers will not cover such sessions, so finances may be a deterrent. In addition, it requires access to a smart phone or webcam along with a secure internet connection. If you are comfortable with the required technology, it may be for you.
What forms of payment do you accept?
We accept personal checks, Visa, Master, American Express, and Discover credit cards.
Do you accept insurance?
Yes. Because we understand the importance of counseling services, we actively work with insurance carriers to gain membership to their panels. This can be a slow process. We encourage you to check our website regularly or contact your insurance provider to see if Tabono is an accepted provider.
Are there advantages to not using insurance?
At Tabono, we understand that medical and mental health services can be expensive. Plus, using insurance helps some work toward their deductible. Nonetheless, there are many advantages to paying for sessions individually (also called out-of-pocket- or fee for service) rather than using insurance. For example, to bill insurance, Tabono has to provide a diagnosis. These diagnosed conditions become pre-existing conditions which may have impact on applications for medical, life, and disability insurance. This is particularly troubling as many individuals seek counseling to help manage a specific stressor, not because they are struggling with a significant psychiatric disorder. Insurance companies, however, will not pay for services without a diagnosis.
Another benefit for not using insurance is that many managed healthcare plans require pre-authorization for treatment. This may slow the process. In addition, many plans limit the number of sessions an individual can use during an annual period. When you choose to pay “out of pocket” and not use insurance, you and your clinician are in control of treatment planning, the frequency of sessions, goals, and monitoring success. You also control ALL your information. It is not shared with insurance carriers.
What is a Superbill?
If Tabono is not on your insurance panel (out of network), some carriers may reimburse you for some of your expenses. Essentially, a superbill is a detailed receipt of the services you received. It includes the following information:
- Your name
- Your date of birth
- Clinician’s name
- Clinician’s license number, NPI number, and tax ID
- Clinician’s address
- Your diagnosis code
- The type of treatment delivered
- The cost of the treatment
- The amount to be paid
- The provider’s signature
Should you choose to attempt to use a Superbill, Tabono can produce one for you at the end of the session. We recommend that you contact your insurance carrier to learn the information and process required by them.
Is there a fee to complete disability insurance paperwork?
Clinicians charge $50 to complete any non-billing insurance paperwork. This includes short-term disability or FMLA. This is a fee for service, meaning that the individual is responsible for payment at the time of service. You will not be able to use insurance to cover this expense.
If I pay out-of-pocket, how much does therapy cost?
Because Tabono believes that mental health services should be available to all, we strive to make them affordable. With that being said, providers at Tabono have considerable education, training, and experience necessary to provide good therapeutic intervention to better serve you. This cannot be undervalued. Currently, our rates for a 50-minute session are:
- Licensed counselor or social worker: $80
- Licensed doctoral level clinician: $100